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Flatfilehost Hosting was our chaserconvention.com host that worked hours on our site for information. They worked tirelessly ensuring things ran smoothly and put up with our crazy emails to hoist stuff up. If you have a need for a web provider/designer, as they really are one of the best! ~Tim Samaras

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About Flatfilehost Hosting Print E-mail

Flatfilehost Hosting Mission Statement -

To provide our valued customers with the very best hosting experience available through personalized customer care, delivering affordable services, real honesty and integrity, cutting edge state of the art technology inside a very personal, supportive and vibrant online community.

Flatfilehost Hosting information -

We are located near Lubbock, Texas, which is in northwest Texas. Flatfilehost Enterprises is a family owned business consisting of Flatfilehost Hosting, and Flatfilehost Design (our sister web design site). We also sell and license Storm Chasing related products under our media based name, Flatfilehost Media. Our Administrator, David Drummond, is also a freelance video journalist specializing in extreme weather video.

We decided to start our own hosting company after having several bad experiences with hosting companies that we had our various personal sites hosted on. After much research, we discovered that our past experiences with bad hosts, as well as our extensive experiences with various hosting platforms would allow us to set up a service of our own to host our sites on, as well as provide a great service to others who are lost, looking for a great hosting experience. David, who also handles the bulk of the server administration, has a background with computers going back over 15 years!

Early on, when we were looking for a new host, not only did we have a hard time trying to find a GOOD host, but also one with enough space and the features we wanted, at an affordable price, and with the personal service we wanted. Some of the prices out there are outrageous! So Flatfilehost Hosting was born!

As a result of our past bad experiences with other hosts, we are absolutely committed that our customers will have a positive experience with us. Will we make mistakes doing that? Of course we will! We are only human, but we strive not to make mistakes, and if we do make a mistake it is a priority to make it right! We know you will see a great value for a great price with our service, and will find yourself a happy home for your websites here, and we wouldn't have it any other way! Could you find a cheaper host with bigger packages? Sure you could. But consider if they have set their hosting prices to allow them sufficient revenue to be in business for the long haul? Our goal is to offer a great service and a FAIR PRICE. A price that will allow us to provide our services as promised, and to do it for the long term. We would rather give you QUALITY service over quantity and cheap any day. We know our customers are smart enough to not fall for the "too good to be true" hosting packages out there and instead sign up for a great value at an affordable, reasonable price.


Our community vision-

We invision Flatfilehost Hosting to become so much more than a web hosting provider. There is a need to build a community around the concept of hosting and allowing webmasters from all walks of the internet to interact with and learn from others. We are building this community in our forum. It is the power of a community that helps people succeed online. By learning from others and teaching others then we build up ourselves and strengthen our skills and thus become more successful and prosperous. There's an old saying, "When the tide comes in, all the boats go up together". It is our vision to provide webmasters from all walks of the internet with the very best hosting experience and unparalleled customer care and support.

The affordability -

Basically Flatfilehost Hosting was built from the ground up as if WE were a customer and what would be the things that we would be searching for and requiring. We needed to save money with our hosting expenses. This was the first priority for the Flatfilehost Hosting business model. Hence we offer hosting plans that start at just $2.95/month for those not needing advanced tools, and starting at $7.95/month with advanced tools such as PHP, MySQL, Private CGI, PHP-MySQL Forum, PHP-MySQL Shopping cart and much more.

The ultimate hosting experience -

The next aspect of Flatfilehost Hosting was that the hosting had to be built around a community that delivered the ultimate hosting experience and unparalleled customer care and support. We wanted to be able to access the community and post questions and have those questions answered by the support staff and other members in the community. We also would search through the forum for keywords that we were researching etc. and see what others have had to say regarding the subject. Like most webmasters, we crave this interaction as it stimulates my learning processes and is enjoyable. Hence Flatfilehost Hosting was created.

The personal customer care -

Service is what people scream for and demand these days. Too many hosts ignore this critical aspect to the business and customers feel let down. We don't treat our customers like numbers. We treat them like friends. Personal care and quality service is at the very heart of Flatfilehost Hosting Not only will you get a great service here with us, but the great hospitality that Texas is famous for! (And you don't even have to be from Texas to host with us!)

The technology -

We operate out of two private datacenters that have been designed to accommodate clients demanding the highest quality network performance. There is a central focus on redundancy allowing the network to rapidly self-heal failures without interruptions to connectivity.

The datacenter has selected premium Tier-1 bandwidth providers, ensuring minimal latency and fast connections to all points of the global internet. We are proud to feature direct connectivity with MCI, AT&T, Savvis and Level3. Our aggregate connectivity reaches an astounding 4,500+ networks just a single network away from our uplinks.

Datacenter access is strictly limited to technical staff. Electronic security systems control data center access and are accompanied by a full compliment of motion detecting security cameras which monitor the entire facility. The DataCenter facility external walls are reinforced poured concrete.

The datacenter power systems feature extensive fault tolerance and resilience at every layer. Incoming service is routed underground to a dedicated on-site transformer. This system routes to an automatic transfer switch which monitors power quality, and automatically transfers to emergency generators in the event they are needed. Each facility is also protected by one or more Uninterruptable Power Supplies (UPS), featuring redundant battery cabinets and full maintenance bypass cabinets allowing for service and upgrades without interruption of power to our servers.

Liebert Precision power distribution units handle final power transformation and distribution to racks, ensuring clean consistent power to data center equipment.

The facility has multiple emergency generators waiting on standby, featuring over 24 hours of autonomous runtime before requiring refueling. Each generator is test run at least once a week to ensure they are ready in the event they are needed.

Generator power is activated automatically in the event of a utility failure by the transfer switch. The data center load is maintained by the UPS units with at least 15 minutes of capacity, however this is not necessary as the generator is active and up to speed within 10 seconds of a power failure.

Environmental processing systems include redundant Liebert Precision 22 ton up flow air conditioning units. Temperature and humidity are precisely regulated year round to ensure optimal equipment reliability. Each unit contains independent compressors and cooling loops to further enhance fault tolerance and reliability. Air filtration systems actively remove foreign particulates from circulation and cycle the entire data center air supply in a matter of minutes.

We house our servers inside this multi-million dollar data center so as to leverage off their massive investment into infrastructure and deliver the best possible hosting experience to our valued customers. By doing this, our cash flow is positive from day 1 and we are able to focus on delivering exceptional support and customer care. You have total peace of mind in the knowledge that Flatfilehost Hosting is a cash flow positive and 100% debt free hosting provider.

Old fashioned honesty and integrity -

Another aspect of Flatfilehost Hosting was that it had to be built around honesty and integrity. There's way too much sugar-coating and straight out deceitfulness on the internet these days. We believe that honesty is the best policy.


The stability -

Flatfilehost Hosting is a 100% debt free hosting company. We never incur debt. We always pay up front for services pertaining to our business. Our business is also cashflow positive and profitable. Those 3 factors - "debt free", "cashflow positive" and "profitable" lay the foundation to build a very strong business that will be around for a very long time. Web Hosting providers that are debt free, cashflow positive and profitable are very few and far between these days.

In fact we are one of the few hosting providers that could actually stop the intake of all new customers now and still survive with our current positive cashflow. Most hosting providers need the new growth so they can keep their negative cashflow running. You can breath easy knowing that Flatfilehost Hosting is a solid, stable business and your sites are in excellent hands. Our customers will testify to this.

We know you will be pleased with our service, and we look forward to serving you for a long time to come!

Sincerely,

David Drummond,
Administrator, Flatfilehost Hosting

 

Mailing Address -

Flatfilehost Hosting
704 Tahoka Rd.
Brownfield, Tx 79316

Last Updated ( Saturday, 20 December 2008 16:46 )