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100% Uptime Guarantee Print E-mail

100% Uptime Guarantee

At Flatfilehost Hosting, we have in the past not offered an uptime guarantee.  We are pleased to announce we have changed that policy!

Technical support means more than just an unresponsive support email address.  Our total commitment is to your website's reliability and up-time is backed up by an industry leading Service Level Agreement (SLA) with our upstream providers.  This means that in the unlikely event that unscheduled downtime* occurs, Flatfilehost Hosting agrees to proactively repair the issue, provide complete communication and you will be amply compensated for up-to ten times the amount of the actual down-time. You can view the complete details of our Service Level Agreement.

Last Updated ( Saturday, 13 December 2008 16:56 )